Reservations & Rates
How can I make a reservation at Hotel Monumenti?
Reservations can be made directly via our official website or by contacting our reservations team by phone or email.
Can I modify or cancel my reservation?
Cancellation and modification policies depend on the selected rate plan. Please review the applicable terms during the booking process or contact our reservations team for assistance.
Do you offer special packages or promotions?
Yes. Hotel Monumenti regularly offers curated packages combining accommodation with wellness, gastronomy, and local experiences.
Are the displayed prices per room or per person?
The prices are per accommodation unit.
What fees are included in the room rate?
The accommodation price includes VAT. City tax is not included in the room rate and is to be paid separately, depending on the season.
When will the amount be charged to my card?
If a Non-Refundable offer has been selected, a credit card is required to complete the booking and charged immediately. For other rate plans, advance payment is not required; the credit card serves as a guarantee. The property reserves the right to perform credit card pre-authorization.
Arrival & Departure
What are the check-in and check-out times?
Check-in is available from 15:00, and check-out is until 11:00. Early check-in or late check-out may be arranged upon request, subject to availability and possiblity an extra charge.
What documents are required at check-in?
A valid photo ID or passport is required upon arrival.
Wellness & Leisure
Is the wellness area available to all guests?
Yes, hotel guests may access the wellness facilities. Wellness treatments are available at an additional charge.
What makes our wellness experience unique?
We offer an exclusive private spa experience, designed for complete relaxation and privacy. Our spa area is reserved for two guests at a time, allowing you to enjoy the facilities entirely to yourselves.
Do I need to book wellness treatments in advance?
Advance reservations are recommended to ensure availability, particularly during peak periods.
Dining
Does Hotel Monumenti have a restaurant?
Yes, Hotel Monumenti features the à la carte restaurant Monsapori, focused on refined cuisine and high-quality local ingredients.
Is breakfast included in the room rate?
Breakfast is included in price of accomodation.
Do guests receive dining benefits?
Guests booking eligible accommodation offers receive a 15% discount at our à la carte restaurant.
Can dietary requirements be accommodated?
Yes, special dietary requirements can be accommodated upon prior notice.
Property Information
Is Wi-Fi available?
Complimentary high-speed Wi-Fi is available throughout the hotel.
Is parking available?
Guest parking is available on site and subject to availability. Please contact reception in advance to confirm availability and any applicable charges.
Are pets allowed?
Pets may be accepted upon prior request. Please contact the hotel in advance to confirm conditions and any possible additional fees. Only pets weighing up to 10 kg are permitted, and accommodation is available exclusively in the Heritage Building.
Is the hotel accessible for guests with reduced mobility?
Yes, the hotel is accessible for guests with reduced mobility.
Location & Experiences
Where is Hotel Monumenti located?
Hotel Monumenti is located in Pula, Croatia, offering convenient access to cultural landmarks, natural attractions, and curated local experiences.
Can the hotel assist with experiences and excursions?
Yes. Our team will be happy to assist with arranging local experiences, private tours, transfers, and personalized recommendations tailored to your interests.